Refund policy

We truly want you to feel supported, empowered, and delighted with your purchase.

If something arrives damaged or isn’t quite what you hoped for, contact us at hello@soulriserituals.com within 7 days of receiving your order. We’ll work with you to make it right—whether that’s a replacement, refund, or store credit.

Due to the nature of handmade and personal-use products, we can’t accept returns on used or opened items. But your satisfaction matters to us deeply, and we’ll always handle concerns with heart and fairness.